Guest Services

Check-in time is 3PM on your arrival date. Early check-ins are not available. Guests should go to your assigned unit at Sandy Square for check-in.

Check-out time is 10AM. Please observe this rule, as our housekeeping staff needs time to prepare for our next arrival. Upon leaving, please secure all windows and doors, load and start the dishwasher, remove all trash, strip beds and reset thermostats to the level posted at the thermostat.

In the event of a cancellation of a confirmed rental, for any reason, cancellations must be received in writing and are subject to the following penalties:
More than 14 days before arrival date:  15% cancellation charge
Less than 14 days before arrival date:  100% cancellation charge

Reservation Modifications
Sandy Square allows a onetime reservation modification up to 14 days from arrival. No modification will be authorized within the 100% cancellation period. Modifications include date changes and increase or decrease in accommodation size. Modifications are subject to an additional administrative fee, plus any applicable rate difference and tax. Travel insurance in nontransferable. Modifications are also subject to availability and minimum lengths of stay restrictions.

Damaged/Missing Items
Sand Square has a thorough inspection policy to ensure our units are in good condition and that Guests will not be inadvertently billed for missing or broken items. Please assist us by reporting any missing or broken items to our office within twenty-four (24) hours so that you will not be held responsible.

Furnishings and Equipment
Units are furnished with dishes, cookware, flatware, glasses and basic appliances

Groups Prohibited
Large gatherings are prohibited without a separate agreement. Special pricing and security deposits may be required.

Incidental Charges
Sandy Square requires a credit card at the time of the reservations. This credit card is held for potential unit damage, missing items, or incidental charges during the stay.

Items Left Behind
Neither Sandy Square or Goodmanagement can be held responsible for items left in a unit. Please double check your unit for personal items prior to departure. If we are asked to return items to you, they will be returned C.O.D.

All equipment in your unit should be in working order. Please report any inoperative equipment to our office. Every reasonable effort will be made to promptly repair the same. No refunds will be made for inoperative air conditioners, appliances or for mechanical failure.

Occupancy Limitation for Rental Parties
The person named on the registration ("Tenant") must be an adult twenty-one (21) years of age or older. In addition, all other occupants ("Permitted Occupants") of the unit must be either (a) twenty-one (21) years of age or older, (b) direct descendants of the Tenant or Permitted Occupants (such as children, grandchildren or great-grandchildren), (c) direct ancestors of the Tenant or Permitted Occupants (such as parents or grandparents), (e) siblings of the Tenant or Permitted Occupants, and/or (f) a maximum of one (1) additional person for the Tenant and/or each Permitted Occupant. Tenant will be refused entry onto the premises or removed from the premises for any violation of this policy and Tenant will not be entitles to the refund of any rent payments made. NO EXCEPTIONS.

Occupancy is limited to two (2) people per bedroom plus an additional two people for the sleeper sofa. Sandy Square will not allow overcrowding of the unit beyond the existing bedding. No RVs, campers or mobile homes may be parked on the premises for the purpose of extra sleeping capacity. Parking is limited to two (2) vehicles per unit.

Pet Policy
Sandy Square is a pet friendly resort (dogs/cats) Pets are permitted for a fee of $175 if paid in advance, $225 if paying upon arrival, per unit payable at check-in. No more than 2 pets are allowed per unit. Management reserves the right to require any person whose pet is a nuisance to remove the pet from the premises.

Unit Amenities
We provide bed linens, starter packages of detergents, bath soap and paper products. Please be sure to pack any specialty items that you may require during your stay.